Terms and Conditions

Terms and Conditions

Agreement between User and www.tolcookies.us

Welcome to Touch of Love Cookies website. The www.tolcookies.us website (the "Site") is comprised of various web pages operated by Touch of Love Cookies LLC ("TOL"). www.tolcookies.us is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.tolcookies.us constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.

www.tolcookies.us is an E-Commerce Site.

Homemade cookies/Baked goods.
No sugar free, gluten free, vegan or keto options available at this time.
These are delicious homemade cookies that contain dairy, salt, sugar, flour, vanilla and is made in a kitchen that contains nuts.

Cancellation policy: You may cancel your order the same day same day you place your order for full refund. If it is the 2nd day and your order was physically processed already before a cancellation then there will be no refund given.

If there is a mistake with your order, Touch of Love will gladly correct that mistake with a new order of the item that was wrong.

Touch of love makes it a point to explain the flavor and style of cookie you order, so we ask customers to please read everything before placing orders so you get the cookies you love and walk away happy.

All cookies with nuts are made with different supplies then cookies with nuts. Yes, nuts will be in the same kitchen, however Touch of Love Cookies strives to make sure all customers are HEALTHY and happy.

PLEAE MAKE US AWARE IF THERE ARE ANY NUT ALLERGIES IN YOUR HOME AND I'LL GLADLY PACKAGE ITEMS WITH NUTS IN A DIFFRENT BAG FOR YOU AND YOUR FAMILY'S PROTECTION.

Gift cards are virtual gifts to send through email. Currently there is not an option for a physical gift card. When placing an e-gift card order, be sure to have enough on your gift card to cover the entire order please. At the moment there is not an option to split total with another form of payment.

Please remember to apply any coupon code at the time you order, we will not be able to go back and apply it for you.

When ordering your cookies please note that there may be a 24-48 hour turn around for a cookie order. You may place your order at anytime on website, however at least 24 hour notice is appreciated and needed.

ex: An email or message after hours, the night before you need an order will not ensure your order will be received or ready for the next day.

Everyday cookies are coming soon. As we take pride to pour much love into these cookies we appreciate your patience and kindness in advance. Touch of love cookies is closed on Sunday's so please know all orders placed on Friday or Saturday may not get to you until Monday.

Thank you.

Electronic Communications

Visiting www.tolcookies.us or sending emails to TOL constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.